Terms and conditions
Imosi Services – Terms and Conditions
1. Introduction
Welcome to Imosi Services. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.
2. Scope of Services
- Visa application support
- Travel and guided tours
- School and university placement
- Accommodation booking
- Health services coordination
- Property acquisition assistance
3. Booking and Payment
- All bookings must be made via official channels (website, email, or in person).
- A non-refundable initiation fee of R1000 is required to begin any service.
- Full payment must be made before services are rendered unless otherwise agreed.
4. Cancellation and Refund Policy
- The R1000 initiation fee is strictly non-refundable.
- Visa services: No refund after document submission.
- Travel services: 50% refund if cancelled 7 days before; no refund after.
- School placement: No refund after confirmation.
- Accommodation: Subject to provider policies.
- Health services: No refund after booking confirmation.
- Property services: No refund once legal/admin processes begin.
5. Client Responsibilities
- Clients must provide accurate and complete information.
- Clients must comply with all applicable laws.
- Imosi Services is not liable for issues caused by incorrect information.
6. Limitation of Liability
- Visa approvals are not guaranteed.
- We act as an intermediary for third-party services.
- We are not responsible for travel disruptions, medical outcomes, academic results, or property performance.
7. Privacy and Data Protection
Client information is collected solely for service delivery and may be shared with relevant third parties where necessary.
8. Intellectual Property
All content and materials remain the property of Imosi Services and may not be used without permission.
9. Governing Law
These terms are governed by the laws of South Africa.
Imosi Shipping – Terms and Conditions
1. Introduction
These Terms and Conditions govern the transport of parcels handled by Imosi Shipping between South Africa and Libreville (Gabon). By using our services, you agree to these terms.
2. Customs and Handling Fees
For shipments exceeding R3,000 in declared value, a 10% contribution may be applied to cover customs and handling costs. This is not insurance and does not guarantee compensation.
3. Shipment and Storage
- Parcels are shipped after payment confirmation.
- Unpaid parcels may incur a storage fee of R150 per day.
- Parcels unclaimed after 30 days may be disposed of or sold.
4. Declaration of Goods
- Customers must accurately declare goods and value.
- False declarations may result in confiscation or penalties.
5. Weight Policy
- Minimum chargeable weight: 1 kg
- Weights above 0.5 kg are rounded up to the next kg
6. Fragile Items
Imosi Shipping is not responsible for damage to fragile items unless properly packaged.
7. Payment and Storage in Libreville
- Exchange rate: 1 ZAR = 50 FCFA
- Free storage: 48 hours after arrival
- After that: R100/day storage fee
8. Prohibited Goods
- Illegal drugs
- Weapons
- Counterfeit goods
- Flammable or dangerous items
9. Payment Methods
- Bank transfer
- Online payments
- Mobile payments
10. Contact
Email: info@imosiservices.co.za
Phone: +27 68 508 7993
11. Jurisdiction
These terms are governed by the laws of South Africa and Gabon.
Imosi Shipping – Terms and Conditions
1. Introduction
These Terms and Conditions govern the transport of parcels handled by Imosi Shipping between South Africa and Libreville (Gabon). By using our services, you acknowledge that you have read, understood, and agreed to these terms.
2. Customs and Handling Fees
For any shipment with a declared value exceeding R3,000, a 10% contribution fee may be applied. This fee contributes toward customs clearance and handling costs in Libreville and does not constitute insurance or guarantee compensation.
3. Shipment and Storage Policy
- All parcels are shipped only after full payment confirmation.
- Unpaid parcels will remain in storage in South Africa.
- A storage fee of R150 per day may apply until payment is received.
- Parcels unclaimed or unpaid for more than 30 days may be sold, disposed of, or handled to recover costs.
4. Declaration of Goods
- Customers must accurately declare the nature and value of goods.
- False declarations may result in seizure, confiscation, or denial of compensation.
5. Weight and Billing Policy
- Shipping is charged per kilogram (kg).
- Minimum billable weight is 1 kg.
- Weights under 1 kg are charged as 1 kg.
- Weights above 0.5 kg are rounded up to the next full kilogram.
6. Fragile Items
Imosi Shipping is not responsible for damage to fragile items including glass, ceramics, electronics, and similar materials.
- Items must be properly packaged using protective materials.
- No claims will be accepted for poorly packaged fragile items.
7. Payment and Storage in Libreville
- Payments in Libreville are converted at: 1 ZAR = 50 FCFA.
- Parcels are stored free for 48 hours after arrival notification.
- After 48 hours, a storage fee of R100 per day may apply.
- Uncollected parcels after 30 days may be disposed of or handled to recover costs.
8. Prohibited Goods
- Illegal drugs
- Weapons or ammunition
- Counterfeit products
- Flammable or hazardous materials
- Any restricted or illegal goods
Violations may result in seizure of goods, cancellation of shipment, and possible legal action.
9. Payment Methods
- Bank transfer (FNB, Capitec, Standard Bank, Nedbank)
- Online payments
- Mobile payments (E-Wallet, Airtel Money, Moov Money)
10. Contact and Support
Email: info@imosiservices.co.za
Phone / WhatsApp: +27 68 508 7993
11. Jurisdiction
These Terms and Conditions are governed by the laws of South Africa and Gabon. Any disputes will be handled under the applicable jurisdiction.
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